Friday, March 21, 2014

#HaikuDeck Presentation Tool for next session

Here is a review and brief on +Haiku Deck , which we will use for the class exercise for the next session...Link here

Tuesday, March 18, 2014

New Now Next - 2nd Semester Topics

Bravo - You are almost finished with your MBA courses!!  In the short time left to explore digital - what should we work on together?

In the comment section below, please write in what YOU would find valuable to cover in this last semester.  Suggestions can be in a variety of categories:
  • Topics + trends
  • Business problems to solve
  • Expertise to help in your career success
 Keep in mind we have moved to entrepreneurial learning = You will do the research + thinking...the Instructor (me) is just a guide.

Let's discuss in our next class!!


Follow Up Reputation Management

Key questions from our last session....
  • Should hotels and hospitality businesses encourage their customers to post reviews on TripAdvisor, Google Plus and other public sites?
  • Should hotels and hospitality businesses incorporate better in-stay communication tools, such as +LoungeUp -  and fix problems before guests leave the property?
  • Should hotels and hospitality businesses incorporate digital guest feedback tools within their own sites and digital touchpoints?
 Comment capture tools...

https://getsatisfaction.com/corp/



http://web.livefyre.com/



https://getsatisfaction.com/corp/
http://www.disqus.com/
http://web.livefyre.com/

 

Wednesday, March 12, 2014

Semester 2 - You almost finished with your MBA

Let's get started....
  • This semester we will use entrepreneurial learning methods - you lead your own learning
  • Syllabus is in the 'Info' section
  • The work for today is in tab 'Sem 2 - Session 1'
  • No need to share to Google + account - I will be deleting the private community - for privacy purposes